California company seeks class-action certification
By: Bennett Loudon - Rochester Business Journal
A California company has filed a federal lawsuit against Xerox Corp., seeking class-action status, claiming the global document technology company charges excessive and illegal fees for services, equipment and supplies.
“Xerox induces individuals and entities to contract for equipment and supply services without disclosing the true cost of such services,” according to the 22-page complaint filed in U.S. District Court in Rochester on Tuesday.
“Xerox also buries unconscionable and self-serving contractual provisions in its fine print form contract, resulting in penalties if the customer terminates the contract before its lengthy term expires,” according to the suit.
And Xerox charges “arbitrary and unreasonable termination fees, unsupported by any formula contained in the lease agreement,” the suit claims.
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